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I told her that I have the Metro Rooter rep on the other phone and she said that they had done visits with 2 10 Home Warranty many times. So we went back and forth and Metro Rooter's rep said that they were doing business under some other name, Mr. Rooter. I was in the middle of two phones on either ear and I finally told this woman at 2 10 how to find Metro Rooter in their database. Then she got everything approved and changed the vendor from the one that was out of town to Metro Rooter. Metro Rooter came out and replaced our hot water heater for $500.

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Request service. Sign in to place your request online or call 800. 992. 3400. Schedule an appointment. A service provider will contact you to schedule a mutually convenient appointment. Repair or replacement. The service contractor will diagnose and repair or replace your covered item. Simple repairs are typically made during the first appointment. In some cases, parts may need to be ordered and additional visits may be needed to complete the repair or replacement. Home warranties are often confused with homeowners’ insurance plans and are often referred to as home warranty insurance.